Supportability Engineering

Services and Solutions

Designing for support as well as supporting the design. We provide an integrated supportability engineering service that maximises system availability, and optimises the through-life cost of ownership of assets.

We influence the design of systems to make them more supportable, and then ensure that the required logistic support resources are identified, procured and delivered to where they are required in a timely and cost effective manner.

Our supportability service includes :

Support Management and Planning: Our experienced managers take on the role of generating and maintaining the required support plans from the earliest project phase, and through the whole life of the project. We logically adapt structured processes to suit the product technology, its maturity and complexity. We ensure up-front planning includes sustainment, obsolescence and through life management analysis and planning.
Supportability Assurance: Our consultants develop supportability assurance, by which the maturity of the support solution is measured, and for which the evidence and claims are documented within Supportability Case Reports (SCRs). SCRs can also provide demonstrable compliance with support solutions, based on stakeholder buy-in across the support community.
Support Analysis: Our supportability engineers identify the support resource requirements from engineering analysis, including supportability analysis, maintenance task analysis, planning and optimisation, training needs analysis and human factors engineering, and level of repair analysis, to a variety of standards and associated specifications and procedures.

We have been instrumental in the development of the defence standards for supportability, 00-60 and more recently 00-600, and their links with related specifications, ASD S1000D for technical publications and ASD S2000M for provisioning and spares management, and JSP 886 the defence logistics support chain manual.

We have applied these standards to a wide range of projects, from capital ships, to military vehicles and radar systems including new and legacy electronic systems. This has given us a unique, in-depth knowledge, allowing a pragmatic application of the principles and practices of supportability engineering that can be used to optimise and manage through-life operational sustainment, including in-service spares and obsolescence management processes.

With our in-house capabilities, we can offer a unique service that spans the whole range of support-related aspects, from the earliest application of R&M engineering through to the initial provision of the physical support resources and then their ongoing management. Our staff are experienced in the inter-dependencies between the engineering elements, using and developing information for a variety of purposes, avoiding nugatory effort and unnecessary costs.

For general enquiries relating to Supportability Engineering, please contact BMT Reliability Consultants